Verifying your eBay account is an essential step in establishing credibility and accessing all the platform’s features, including selling, bidding on higher-value items, and linking payment methods. Whether you’re a new user or a returning one looking to reactivate your account, this article walks you through the verification process with ease.
Why Verify Your eBay Account?
Verifying your eBay account provides several benefits:
Increased trust from buyers and sellers
Access to full selling privileges
Ability to link bank accounts or credit cards
Enhanced account security
Step-by-Step Guide to Verifying Your eBay Account
Step 1: Sign In or Create an Account
Go to ebay.com
Click on Sign in at the top left, or select Register to create a new account.
Provide your email address or continue with Google, Apple, or Facebook for easy login.
Step 2: Confirm Your Email Address
After signing up, eBay will send a verification email to the registered address.
Open your inbox and click the verification link provided.
Once clicked, your email will be confirmed.
Tip: If you don’t receive the email, check your spam folder or request a new one from your eBay account settings.
Step 3: Add and Verify Your Phone Number
Go to My eBay > Account settings > Personal Information.
Add your mobile number.
eBay will send a verification code via SMS. Enter the code to confirm.
This adds an extra layer of security and allows for recovery options if you lose access to your account.
Step 4: Link a Payment Method
To start selling or bidding on high-value items, eBay requires you to verify your payment method.
For buyers: Add a valid credit or debit card in your account settings.
For sellers: Link your bank account through the Payments section under Seller Hub or My eBay.
eBay uses this information to process payouts and verify your identity for financial compliance.
Step 5: Identity Verification (if prompted)
For certain accounts, especially new sellers, eBay may require identity verification. This could involve:
Uploading a government-issued ID (passport, driver’s license, etc.)
Providing your date of birth and legal name
Confirming your address
Follow the on-screen instructions. This is part of eBay’s Know Your Customer (KYC) policies for secure transactions.
Step 6: Business Verification (for Business Accounts)
If you registered a business account, eBay might ask for additional documents such as:
Business registration certificate
Tax ID or EIN
Business bank account details
Provide the required information through the Seller Hub under Account Settings.
Troubleshooting Tips
Verification email not received? Try resending it from your profile settings.
Phone number not accepted? Ensure you’re using a valid number with correct country code.
Problems with document upload? Make sure the file is clear, within size limits, and matches your registration info.
Final Thoughts
Verifying your eBay account may seem like a hassle, but it’s a one-time process that ensures safer and more reliable transactions for everyone involved. Once verified, you’ll enjoy a seamless buying and selling experience with enhanced trust and more opportunities on one of the world’s largest online marketplaces.
Need help? Visit the eBay Help Center or contact eBay customer support for personalized assistance.